effective 03 June 2026
Terms & Conditions
Purpose
1.1 These Terms & Conditions govern the use of the Saint X Skincare website, products, services, promotions, and purchases.
1.2 By accessing the website, creating an account, or placing an order, you agree to be legally bound by these Terms & Conditions.
1.3 If you do not agree, you must not use the website or purchase products.Business Information
2.1 This website and business are operated by Xaviah T Davis trading as Saint X Skincare, an Australian sole trader business.Scope
3.1 These Terms apply to all users, including customers, visitors, browsers, affiliates, influencers, ambassadors, and any person accessing the website or services.Eligibility
4.1 You confirm you are at least 18 years old or have permission from a parent or legal guardian.Acceptance of Orders
5.1 All orders are subject to review, availability, and acceptance.
5.2 If an order is not accepted, you will be notified using the checkout contact details.
5.3 If payment has already been processed, a refund will be issued.
5.4 Refunds may take up to 7 business days depending on your payment provider.
5.5 Orders may be refused, cancelled, or limited due to product unavailability, pricing or listing errors, payment failure, suspected fraud, misuse of promotions, reseller activity, delivery limitations, security concerns, or events outside our control.
5.6 An order confirmation and order number may be issued upon successful purchase.
5.7 Customers should reference their order number when contacting us.
5.8 All communications are conducted in English.Pricing & Payments
6.1 All prices are listed in AUD.
6.2 Prices, promotions, discounts, availability, and shipping fees may change without notice.
6.3 Full payment is required at checkout before processing. - Afterpay accepted.
6.4 Third-party providers may apply additional fees or currency conversion charges outside our control.Shipping & Delivery
7.1 We currently ship within Australia only.
7.2 Delivery timeframes are estimates only and may vary due to carrier delays, weather, location, public holidays, or operational issues.
7.3 Once dispatched, delivery is managed by the shipping carrier.
7.4 We are not responsible for carrier delays or issues outside our reasonable control; however we may assist where possible.
7.5 Customers are responsible for providing accurate shipping details.Returns & Refunds
8.1 Returns and refunds are governed by the Returns & Refund Policy section of this website.
8.2 Change-of-mind refunds are not offered unless required under Australian Consumer Law.
8.3 Nothing in these Terms excludes rights under Australian Consumer Law.Products & Disclaimer
9.1 Products are for cosmetic and general skincare use only.
9.2 Results vary between individuals depending on skin type, lifestyle, and other factors.
9.3 Products are not intended to diagnose, treat, cure, or prevent any medical condition.Ingredients & Patch Testing
10.1 Customers are responsible for reviewing ingredient lists before use.
10.2 We are not liable for allergic reactions, irritation, or sensitivities.
10.3 Patch testing is strongly recommended before full use.Misuse of Products
11.1 We are not responsible for injury, damage, or loss caused by misuse, improper storage, failure to follow instructions, or incorrect use.Accounts & Security
12.1 You may be required to create an account to use certain features.
12.2 You are responsible for maintaining account confidentiality and all activity under your account.
12.3 We may suspend or terminate accounts suspected of fraud, abuse, or misconduct.Intellectual Property
13.1 All branding, content, product names, images, website design, and materials remain the property of Xaviah T Davis trading as Saint X Skincare.
13.2 Content may not be copied, reproduced, sold, or used commercially without written permission.Website Use & Prohibited Conduct
14.1 Users must not use the website for unlawful purposes, interfere with functionality, upload harmful code, attempt unauthorised access, misuse promotions, or reproduce content without permission.
14.2 We may restrict or terminate access for breaches of these Terms.Promotions, Giveaways & Discounts
15.1 Promotions, giveaways, and discount codes may be offered at any time.
15.2 We may modify, suspend, or cancel promotions without notice.
15.3 Discount codes cannot be combined unless stated and may have expiry or eligibility conditions.Influencer & Affiliate Terms
16.1 Partners must represent the brand truthfully and comply with Australian advertising and disclosure laws.
16.2 We may terminate partnerships, commissions, or access at any time due to misconduct, misleading behaviour, or brand inconsistency.Reviews & User Content
17.1 By submitting content, you grant a non-exclusive, royalty-free, perpetual licence for us to use it for marketing and business purposes.
17.2 You confirm your content is accurate, lawful, non-defamatory, and does not infringe third-party rights.Third-Party Services & Links
18.1 We are not responsible for third-party websites, platforms, or services linked from our website.Limitation of Liability
19.1 To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential losses.
19.2 Nothing in these Terms excludes rights under Australian Consumer Law.Delays Beyond Our Control
20.1 We are not responsible for delays caused by events outside our control, including natural disasters, carrier delays, supplier issues, strikes, outages, or government actions.Suspension & Termination
21.1 We may suspend or terminate access to the website, accounts, or services at any time for operational, legal, security, or business reasons.Changes to Terms
22.1 These Terms may be updated at any time.
22.2 Continued use of the website means acceptance of updated Terms.Australian Consumer Law
23.1 Nothing in these Terms excludes, restricts, or modifies rights under Australian Consumer Law.Governing Law
24.1 These Terms are governed by the laws of New South Wales, Australia.
24.2 Any disputes are subject to the jurisdiction of New South Wales courts.
25. Privacy Policy
25.1 This Privacy Policy explains how Saint X Skincare collects, uses, stores, and discloses personal information.
25.2 This Policy applies to all individuals who interact with Saint X Skincare, including website visitors, customers, subscribers, and users of our services.
25.3 Personal information collected may include name, email address, phone number, billing and shipping address, payment details, IP address, device information, and order history.
25.4 Information is collected when you place an order, create an account, subscribe to marketing, contact customer support, or interact with our website or social media platforms.
25.5 We use personal information to process orders, provide customer support, manage transactions, improve services, conduct marketing (where permitted), and comply with legal obligations.
25.6 Personal information may be shared with payment processors, shipping providers, IT systems, marketing platforms, and professional advisers where necessary to operate the business.
25.7 We do not sell personal information.
25.8 Some service providers may store or process data outside Australia, and by using our services, you acknowledge this may occur.
25.9 We take reasonable steps to protect personal information; however, no online system is completely secure.
25.10 You may request access to or correction of your personal information at any time, subject to legal exceptions.
25.11 Complaints regarding privacy may be submitted to us in writing, and unresolved matters may be referred to the Office of the Australian Information Commissioner (OAIC).
26. Returns & Refund Policy
26.1 Returns and refunds are governed by this section.
26.2 Change of mind returns, refunds, or exchanges are not offered unless required under Australian Consumer Law.
26.3 Faulty, damaged, or incorrect items may be assessed on a case-by-case basis.
26.4 Customers must provide proof of purchase and relevant supporting evidence when requesting a return or refund.
26.5 Items may be required to be returned before a refund or replacement is approved.
26.6 Return shipping costs are the responsibility of the customer unless otherwise required under Australian Consumer Law.
26.7 If an item is assessed as not faulty or not eligible under Australian Consumer Law, a refund may be declined.
26.8 Approved refunds may take up to 10 business days to appear, depending on the customer’s financial institution.
27. Shipping & Handling Policy
27.1 Saint X Skincare currently ships within Australia only.
27.2 Delivery timeframes are estimates only and may vary due to carrier delays, weather events, public holidays, and operational factors.
27.3 Orders are typically processed and dispatched within 2–7 business days.
27.4 Once dispatched, delivery is managed by Australia Post.
27.5 Saint X Skincare is not responsible for delays caused by shipping carriers; however, reasonable assistance may be provided.
27.6 Customers are responsible for providing accurate shipping details at checkout.
27.7 Shipping fees include packaging and handling costs. - Visit the shipping policy for more information on shipping & handling rates.
27.8 International shipping is not currently available.
28. Product Disclaimer
28.1 All products are intended for cosmetic and general skincare use only.
28.2 Products are not intended to diagnose, treat, cure, or prevent any medical condition or disease.
28.3 Individual results may vary depending on skin type, sensitivity, lifestyle, and other factors.
28.4 Customers are highly recommended to perform a patch test prior to full use of any product.
28.5 Saint X Skincare is not responsible for reactions caused by misuse, allergies, or failure to follow instructions.
29. UGC & Social Media Consent Policy
29.1 By tagging, mentioning, submitting, or sharing content relating to Saint X Skincare, you grant permission for us to use your content for marketing and promotional purposes.
29.2 This may include use across social media, advertising, email marketing, general marketing, website content, and promotional materials.
29.3 You retain ownership of your content but grant Saint X Skincare a non-exclusive, royalty-free licence to use it.
29.4 We may choose not to use or may remove content at our discretion.
29.5 You confirm that your content does not infringe any third-party rights and is not unlawful or misleading.
30. SMS & Email Marketing Consent Policy
30.1 By providing your contact details, you consent to receive marketing communications from Saint X Skincare via email and SMS.
30.2 Marketing may include promotions, product launches, offers, reminders, and brand updates.
30.3 Consent is not a condition of purchase.
30.4 You may unsubscribe at any time via email links, replying STOP (where applicable), or contacting us directly.
30.5 We comply with the Spam Act 2003 (Cth) in all marketing communications.
31. Giveaway Policy
31.1 From time to time, Saint X Skincare may run giveaways or competitions.
31.2 Entry requirements, eligibility, prizes, and closing dates will be outlined for each individual giveaway.
31.3 We reserve the right to modify, suspend, or cancel giveaways at any time without notice.
31.4 Winners will be selected fairly based on the stated criteria of each giveaway.
31.5 Prizes are not transferable or redeemable for cash unless otherwise stated.
32. Intellectual Property & Copyright Notice
32.1 All branding, content, logos, product names, images, website design, packaging, and marketing materials are the property of Saint X Skincare unless otherwise stated.
32.2 No content may be copied, reproduced, modified, distributed, or used commercially without written permission from Saint X Skincare.
32.3 Unauthorised use of intellectual property may result in legal action where permitted under Australian law.
32.4 All rights are reserved.
Last updated: 5 June 2026